Terms and Conditions

Everything you need to know

Here you will find information about orders, delivery, right of withdrawal, returns, complaints and how we handle your personal data.

Last updated: 2026-08-01 · These terms apply to purchases made in our online store.

About Olympia
Orders
Delivery
Prices
Withdrawal
Complaints
GDPR

About Olympia

Company & contact

Company: Olympia
Email:
[email protected]
If you have any questions, you are welcome to contact us by email or via Instagram DM at @olympia.rings.

Orders

Order confirmation

When your order has been completed, an order confirmation will be sent to the email address provided at checkout with information about products, price, billing and delivery address.
If anything in the confirmation is incorrect, please contact us directly at [email protected].

Incorrect information

The customer is responsible for providing the correct name, address, email address and phone number when placing an order. Incorrect information may affect delivery.

Delivery

Delivery time and shipping

Normal delivery times within Sweden are usually 1–5 business days.
Orders placed during weekends are shipped no earlier than the next business day.
Normal delivery times within the EU and the rest of the world may vary, but are usually 2–5 business days after the order has been shipped.
We ship with tracking when the selected shipping option includes tracking. The tracking ID is sent by email.
Shipping carriers may vary, but we usually use PostNord and/or Bring.
If your delivery is delayed and we have not informed you about it, please contact us at [email protected].

Gift cards

When ordering a gift card, the gift card is sent digitally to the email address provided at the time of purchase.

Prices

Currency, VAT and price changes

All prices are stated in SEK and include 25% VAT.
We reserve the right to correct price changes, typing errors, sold-out products and incorrect product information.
Discounts and campaigns apply according to the terms stated in connection with each campaign.

Right of withdrawal

14-day right of withdrawal

Under Swedish law, you have a 14-day right of withdrawal from the day you receive the product.

Notify us that you wish to withdraw from your purchase by emailing [email protected].
Please include your name, order number, email address and which products you wish to return.
Return the product or products without delay and no later than 14 days after notifying us of your withdrawal.
You are responsible for the return shipping cost and for ensuring that the products are packaged properly.
The product must be returned in unused original condition.
The refund will be processed after the return has been received and handled.
Any decrease in value due to use or damage may be deducted from the refund.

The right of withdrawal does not apply to custom-made products or services that have been started with your consent.

Complaints

If a product is defective

Always contact us before returning a defective product.
A complaint should be made as soon as the defect is discovered.
Email [email protected] and include your name, order number and a clear description of the issue.
Please include a photo or video of the defect so we can help you faster.
If we cannot fix the issue or replace the product with an equivalent item, we will issue a refund in accordance with applicable consumer protection legislation.

Complaints and ARN

If a dispute cannot be resolved directly with us, you may contact the Swedish National Board for Consumer Disputes, ARN. We follow ARN’s recommendations.

Liability & product information

Limitation of liability

We are not responsible for indirect damages that may occur due to the product.
We are not responsible for delays or errors outside our control, such as strikes, fire, government decisions or supplier disruptions.

Product information

Colors may appear differently depending on screen, lighting and image settings.
We do our best to display the products as accurately as possible.
We reserve the right to correct typing errors, sold-out products and incorrect information.

How do we use cookies?

We use cookies to make the website function, improve the user experience and follow up on statistics. You can manage cookies in your browser.

Personal data

Personal data and GDPR

We process personal data to handle orders, delivery, payments and customer service.
Examples of personal data include name, address, email address, phone number, IP address and purchase history.
We never sell personal data to third parties.
The legal basis may be fulfillment of contract, legal obligation or consent.
Payment providers may include Swish, Klarna, Nets and Stripe.
Shipping carriers may process information required for delivery and notifications.
Newsletters are voluntary and you can unsubscribe at any time.
You have the right to request access to your data, correction and in some cases deletion.
We protect personal data in accordance with applicable data protection rules and industry practice.

Changes & disputes

Changes to these terms

We may update these terms. The latest version is always published on this page and applies from the date of publication.

Disputes and applicable law

Disputes should primarily be resolved in agreement with customer service. If a dispute remains, you may contact the Swedish National Board for Consumer Disputes. Swedish law applies.

Have questions?

Email us
Return policy